CITIZEN’S CHARTER

TO IMPROVE EFFICIENCY IN THE DELIVERY OF

PUBLIC SERVICE  BY REDUCING BUREAUCRATIC RED TAPE

PURPOSE OF CITIZEN’S CHARTER

To promote transparency in the DENR with regard to the manner of transacting with the public through the simplification of frontline service procedures, formulation of service standards for every transaction, and making these known to the customer.

DENR MANDATE

The DENR is the primary government agency responsible for the conservation, management, development and proper use of the country’s environment and natural resources.

VISION

A nation enjoying and sustaining its natural resources and a clean and healthy environment.

MISSION

The DENR shall be the driving force in the pursuit of sustainable development, enabling stakeholders’ participation in the protection, conservation and management of the environment and natural resources for the present and future generations.

In pursuit of the foregoing, the  fast, efficient and satisfactory performance of the following frontline services of the DENR may be demanded by customers:

PROCESS FLOW:

1. APPLICATION FOR FREE PATENT

2. ISSUANCE OF SURVEY AUTHORITY

3. ISSUANCE OF CERTIFICATE OF TREE PLANTATION OWNERSHIP (CTPO)

4. ISSUANCE OF CERTIFICATE OF VERIFICATION (Cutting/Transport of Non-Wood Forest Products within Private Land, e.g.   Bamboo, Vines, Nipa, etc.)

5. ISSUANCE OF CERTIFICATE OF VERIFICATION (Cutting and Transporting of Planted and  Non-Premium Trees within Private Land)

6. APPLICATION FOR CHAINSAW REGISTRATION

7. APPLICATION FOR CERTIFICATE OF WILDLIFE REGISTRATION (CWR)

8. ISSUANCE OF LOCAL TRANSPORT PERMIT FOR WILDLIFE (Self Propagated)

9. RESIDENTIAL FREE PATENT

10. TREE CUTTING PERMIT

CITIZEN CHARTER UPDATES (CY 2016)

11. ISSUANCE OF A CERTIFICATION OF NO RECORDS/APPEAL/MOTION FOR RECONSIDERATION, ETC.

12. DOCUMENT AUTHENTICATION

13. SALE OF BIDDING DOCUMENTS

14. PREPARATION OF OBLIGATION REQUEST AND STATUS (ORS) FOR ALL DISBURSEMENT VOUCHERS, CONTRACTS AND OTHER TRANSACTIONS

15a. PROCESSING OF DISBURSEMENT VOUCHER (DV)

15b. PROCESSING OF PURCHASE ORDER, JOB ORDER AND CONTRACT OF SERVICE

16. PREPARATION, PROCESSING AND ISSUANCE OF CHECKS/ADA

 

 

PROCEDURE FOR FILING OF COMPLAINTS:

               *  Procedure for Filing of Complaints

               *  Complaint Form

LATEST NEWS

CENRO GLAN VISITS E-NGP SITES

  

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(July 20,2019)

The Community Environment and Natural Resources Office (CENRO)-Glan headed by CENRO Abdul D. Cariga and Association of Barangay Captains ABC Pres.Chairman Rommel Retuya of Malugon Sarangani, together with some People's Organizations visited this Saturday, July 20 an established 2012 rubber plantation for an urban greening campaign.(KBBenpolok) Photos by: CENR Officer Abdul D.Cariga

 

List of Tables

Text Box: Username
Password
Guest 
Input                                Process                                                Output

 

 

 

 

 

 


 

 

 

 

 

 

Item Description

Quantity

 

Item Amount

Total Amount

Desktop Samsung Brand (Complete Set)

1 set

Php32, 000.00

Php32, 000.00

Printer with Scanner

1 unit

Php12, 000.00

Php12, 000.00

Internet Connectivity (PLDT Fibr)

1

Php1, 200.00

Php1, 200.00

Total:                                                                                            Php45, 200.00

 

 

Item Description

Quantity

Item Amount

Total Amount

Web Browser

1

Php0.00

Php0.00

Web Hosting

1

Php15, 000.00/year

Php15, 000.00

Database

1

Php5, 000.00

Php5, 000.00

Programming Language

1

Php10, 000.00

Php10, 000.00

System Maintenance

1

Php2, 500.00/session

Php2, 500.00/session

Total:                                                                                           Php32, 500.00

 

Hardware

Minimum Requirements

Recommended Requirements

Amount

RAM

2GB (64-bit)

8GB (64-bit)

Php2, 000.00

Hard Disk Drive

500GB (32-bit)

1 TB(64-bit)

Php6, 230.00

CPU Processor

Intel Core i3-810

Intel Core i3-810

Php6, 000.00

Monitor

Dell 19” LCD

Dell 19” LCD

Php15, 000.00

Keyboard

Fanteck k210

Fanteck k210

Php1, 500.00

Mouse

Dell USB Mouse

Dell USB Mouse

Php1, 270.00

Printer with Scanner

Canon MX492- 7in1 Printer Copy, Scan, Fax, WIFI, ADF, Bordeless Print

Canon MX492- 7in1 Printer Copy, Scan, Fax, WIFI, ADF, Bordeless Print

Php12, 000.00

 

Software

Minimum Requirements

Recommended Requirements

Amount

Operating System

Windows 7

Windows 7 64-bit 2018

Php10, 000.00

Database

Phpmyadmin

Phpmyadmin 5.7.24-My-SQL

Php5, 000.00

Programming Language

PHP

PHP

Php10, 000.00

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Steps/Process

Input

Output

1.    Browser

Type the link of the website

Website home page will appear

2.    Log in Admin

Click log in button then type username and password in the box.

After log in, the main  modules for the admin will appear such as

3.    Website link

The client will type the link of the website in the browser and click go/enter to proceed

Home page of the website will appear where the customer can view and select the available rooms and rates.

4.    Register/Sign up Guest

The guest will click the register button to sign. Enter basic information ask in the boxes and click submit.

Verification code will be sent to email address of the client for account verification in order to access the reservation booking module.

5.    Log in Guest

Click the log in button, enter email address and password then click submit.

The home page will appear wherein the guest can start reservation booking.

6.    Check In/Out Form

 

By clicking the check in/out button the dates, available rooms and rates per room will appear

After clicking the continue button it will go directly to payment method

7.    Payment Method

Click one of the payment method either Credit Card, Paypal or cash and enter payment details, Click confirm payment.

Payment successful icon will appear when payment is confirmed.

8.    Print

Click the print icon to print the reservation details of the guest.

Reservation details

9.    Email confirmation

Reservation details of clients will be send manually by the administrator to the given valid email.

Confirmation email will be sent to the clients valid email add.

10. Log Out Admin

The Admin will click the log out button

After clicking the log out button, log in page will re-appear again.

 

 

 

 

 

The Community Environment and Natural Resources Office (CENRO)-Glan headed by CENRO Abdul D. Cariga and Association of Barangay Captains ABC Pres.Chairman Rommel Retuya of Malugon Sarangani, together with some People's Organizations visited this Saturday, July 20 an established 2012 rubber plantation for an urban greening campaign.(KBBenpolok) Photos by: CENR Officer Abdul D.Cariga

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